Our Policies

Terms and Conditions

QUOTATIONS AND ESTIMATES

All quotations and estimates given by Cyclezone are legitimate for a time of 30 days from date of issue. Citations not acknowledged within this time span must be re-given.
All quotations are needed to be acknowledged utilizing the provided Quotation Acceptance Form and got back to Cyclezone within the 30 day time span from date of issuance.
All provided cost estimates, barring where demonstrated, do not include Goods and Services Tax.
Estimates might be given by Cyclezone to offer the customer a guide on the projected costing of an undertaking before any revelation or exploration for said project. All estimates will be obviously set apart all things considered and are not an indication of the exact final cost to develop the application.
All appraisals should be formalized to a quotation or receipt before acknowledgment by one or the other party as the last expense of the application.
Cyclezone maintains all authority to suspend the services/quotation whenever, with no earlier data.

PAYMENT TERMS

All quotations provided by Cyclezone require a 50% deposit upon acceptance.
Unless prior arrangement has been made, final payment is strictly net 10 days from the date of completion.
Any cost arising from payment clearing or transaction charges are solely the responsibility of the client and will be charged as such.
Cyclezone will commence work on the quoted application once any deposited funds have cleared.
The customer will not be entitled to any service in case of delay in payment for more than 10 days from the final date of installation / date of project / module completion.
If opted for service beyond the 12 months of maintenance period or as agreed by Cyclezone, The Annual Maintenance Charges (AMC) will be normally applicable 50% (PERCENT) of the original development cost of Project / Module; each year the development cost for new modules will be added to the initial development cost for the calculation of the AMC.
The AMC percentage shall be decided by the Cyclezone; which depends upon the amount of efforts and work required. This % may vary each year.
Cyclezone disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject to the jurisdiction of India.

CANCELLATIONS

Should the client wish to cancel acceptance of the quotation, Cyclezone will invoice the client for any work completed to date, as a percentage of the total work involved.
The minimum cancellation fee will be 30% of the signed quotation.

CONTENT

Clients are required to ensure that the content of the Web | App.
The client shall further indemnify Cyclezone in respect of any claims, costs and expenses that may arise from any material included within the quoted application by Cyclezone at the client's request.
Cyclezone reserves the right not to include any material supplied by the client within the quoted application if Cyclezone deems said material inappropriate of offensive.
The client shall further indemnify Cyclezone in respect of any claims, costs and expenses that may arise from any material included within the quoted application by Cyclezone at the client's request.
Cyclezone will not populate the application with the final content unless said content is delivered to Cyclezone in digital format prior to commencement of work. Said content, if available, will be used for testing purposes and may not be formatted how the client requires it. If content is not available mock placeholder content will be used.
It is the client's responsibility, in all cases, to ensure the applications content is displayed and formatted as they require. If the client cannot format the applications content, Cyclezone will offer this service at Cyclezone current hourly rate at the time of the request.

PERMISSIONS AND COPYRIGHTS

The client will obtain all necessary permissions and authorities with respect to the use of all copy, graphics, logos, names and trademarks and any other material supplied by the client to Cyclezone.
Supply of said material by the client to Cyclezone shall be regarded as a guarantee from the client that all such permissions and authorities have been sought and obtained for said material.
No responsibility will be accepted by Cyclezone for damages or losses incurred by the client from the use of material for which permission or authority has not been obtained.

ERRORS AND LIABILITIES

Cyclezone will pursue due care to ensure applications create by Cyclezone are free of errors.
Cyclezone will correct any errors made by Cyclezone staff in the undertaking of the quoted application.
Cyclezone does not accept responsibility for losses or damage arising from errors within any application.
Cyclezone does not accept responsibility for errors, damages, losses or additional costs that relate to third party products that Cyclezone may require completing the quoted application.

ALTERATIONS

Any alterations requested by the client after development has begun will incur extra development and regression testing time. Dependent upon the alteration or change requested an average of 3 days extra development time per alteration should be allowed for. The 3 day average may not be indicative of the time required and can be extended commensurate of the time involved to implement said changes.
Cyclezone will not accept responsibility for any alterations performed by the client or any third party which may cause or induce errors within the quoted application.
If Cyclezone are required to correct said alterations or errors resulting from said alterations, induced, injected or otherwise caused by parties other than Cyclezone, the client will be charged at the hourly rate that is current for Cyclezone at the time said errors are to be fixed.

COMPLETION OF WORK

All time frames offered by Cyclezone to the client are estimates. The intrinsic nature of website development and its intricacies do not offer Cyclezone the luxury of defining definite time frames.
Cyclezone will endeavor to complete all work within the estimated timeframes discussed with the client in the quotation. However, Cyclezone will not be liable for any penalties, monies or hardships otherwise incurred by the client if the application cannot be delivered within the estimated time frame.
Cyclezone will not release the quoted application unless all payments have been met under the obligations of the quotation or work agreement.
The quoted application remains the property of Cyclezone web | app until all obligations have been met for release of said application to the client.
If Cyclezone is working as a third party to another company, said company is responsible in meeting the obligations for release of the quote application to their client.

CHANGES TO SITE AND THESE TERMS AND CONDITIONS

This Site and these Cyclezone Terms and Conditions may be amended, revised, changed, updated or modified by Cyclezone with or without notice. Please review this link on a regular basis for changes. Continued use of this Site following any change to the Cyclezone Terms and Conditions constitutes your acceptance of any such change to the Cyclezone Terms and Conditions.